Terms of service

Last updated: October 22, 2025

Overview

This website is operated by Poppy Lane. Throughout the site, the terms “we”, “us” and “our” refer to Poppy Lane. Poppy Lane offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services.

Any new features or tools added to the current store will also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and Services to you.

1. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses, or destructive code. A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. General Conditions

We reserve the right to refuse Service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks or technical changes. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us.

3. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.

4. Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) without notice at any time. We shall not be liable for any modification, price change, suspension, or discontinuance.

5. Products or Services

Certain products or Services may be available exclusively online through the website. These may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We make every effort to display colors and images accurately. We cannot guarantee that your monitor’s display will be accurate.

We reserve the right to limit sales or quantities and to discontinue products at any time. Any offer for any product or Service made on this site is void where prohibited.

6. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us and may limit or cancel quantities purchased per person, per household, or per order. In the event of a change or cancellation, we will attempt to notify you using the contact information provided at purchase.

You agree to provide current, complete, and accurate purchase and account information. Please promptly update your account and other information, including your email and payment details.

7. Optional Tools

We may provide access to third-party tools “as is” and “as available” without any warranties or liability. Your use of optional third-party tools is entirely at your own risk and discretion.

8. Third-Party Links

Our Service may include materials from third parties. We are not responsible for the content or accuracy of any third-party websites or materials. Please review third-party policies carefully before engaging in any transaction.

9. User Comments, Feedback, and Other Submissions

By submitting comments, ideas, or other materials, you grant us the right to edit, publish, distribute, and use them in any medium without restriction or compensation. You agree not to post unlawful, offensive, or infringing material. We are not liable for comments posted by you or any third party.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our site containing typographical errors or inaccuracies. We reserve the right to correct such errors and update information at any time without prior notice, including after you have submitted your order.

12. Prohibited Uses

You are prohibited from using the site or its content for any unlawful, harassing, defamatory, or malicious purposes, or to violate any laws or infringe upon rights. We reserve the right to terminate your use of the Service for violations.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted or error-free. The Service and all products are provided “as is” without any warranties, express or implied. In no case shall Poppy Lane or our affiliates be liable for any indirect, incidental, or consequential damages arising from your use of the Service.

14. Indemnification

You agree to indemnify and hold harmless Poppy Lane and its affiliates from any claim or demand made by a third party due to your breach of these Terms or violation of any law or third-party rights.

15. Severability

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.

16. Termination

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms by notifying us when you cease using our Services. If you fail to comply with any provision, we may terminate this agreement immediately and deny access to our Services.

17. Entire Agreement

These Terms and any policies posted by us on the site constitute the entire agreement between you and Poppy Lane regarding your use of the Service, superseding any prior agreements.

18. Governing Law

These Terms and any separate agreements whereby we provide Services shall be governed by and construed in accordance with the laws of the United States.

19. Changes to Terms of Service

We reserve the right to update or replace any part of these Terms by posting updates to our website. It is your responsibility to check for changes periodically. Your continued use of the website constitutes acceptance of the updated Terms.

20. Contact Information

Questions about the Terms of Service should be sent to us at hello@sweetpoppylane.com.

Our contact information is below:

Poppy Lane
hello@sweetpoppylane.com
10008 National Blvd #536
Los Angeles, CA 90034
Registered in CA, United States